An Empirical Examination of the Relationship between Organization’s Learning Culture and Performance Measurement System in Malaysia

نویسندگان

  • Tze San Ong
  • Boon Heng Teh
چکیده

1 An Empirical Examination of the Relationship between Organization’s Learning Culture and Performance Measurement System in Malaysia *Tze San Ong, Boon Heng Teh Department of Accounting and Finance, Faculty of Economics and Management, University Putra Malaysia, 43400 UPM Serdang, Malaysia, Faculty of Management, Multimedia University, Cyberjaya, Selangor, Malaysia. *[email protected] Abstract This paper attempts to explore the adoption of performance measurement systems within Malaysia manufacturing organizations, using a brief literature review, theoretical conception and an empirical study of Malaysia organizations. This paper discusses the relationships between organization’s learning culture (i.e. knowledge & innovation; Learning Orientation; Absorptive Capability; Employees Understanding & Learning) and the characteristic of performance measurement system (PMS) (i.e adoption of non-financial measures and frequency of reporting). The findings indicate that organization’s learning culture appears to be the important variable tested which was found to be statistically correlated with characteristics of PMS (design of PMS and use of PMS).

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

An Empirical Examination of the Major Relationship Factors Affecting Franchisees’ Overall Satisfaction and Intention to Stay

The Nigerian franchise sector witnessed a rapid growth at the turn of the century, from 2001 to 2010, and thereafter started declining. Disputes, relational conflicts, and high rate of outlets closure have characterized the industry over the years. Meanwhile, studies show that to a large extent, success of franchisees depends on the quality of relationship they have with their franchisors. No p...

متن کامل

Modeling the relationship between organizational culture, clinical governance, and organizational performance: A case study of Tamin Ejtemaee hospitals in Mazandaran Province, Iran

Background: The quality of clinical services is one of the main concerns around the world. Clinical governance as a new approach to improving the quality of care provided by the health care system plays a major role in the provision of higher quality health care services. The success of this approach depends on the existence of a strong and suitable organizational culture. The aim of this study...

متن کامل

Fuzzy analytical network process logic for performance measurement system of e-learning centers of universities

This paper proposes an efficient performance measurement system to evaluate the excellence of e-learning centers of universities. The proposed system uses the analytic network process (ANP) as an effective multi-criteria decision making (MCDM) method and its fuzzy mode to respond to uncertainties in judgements. This system also needs a targeted and systematic criteria set which is collected thr...

متن کامل

The Influence of Customer Value Co-Creation Behavior on SME Brand Equity: An Empirical Analysis

Competition in the service industry is intense. To deliver value-added services, more companies are focusing on consumers as a powerful means of establishing firm performance through dialog, participation, and engagement. However, scant research has been conducted to examine whether customer value co-creation can boost brand equity, particularly among SMEs. To address these shortcomings in the ...

متن کامل

Ability Mediation Effects in the Relationships between Human Resource Practices and Service Quality

In this study, the relationships between Human Resource Practices (HRPs), firm performance (service quality), and the mediation effects of employees’ abilities were examined. To assess the relationships between variables, before evaluating the fitted structural model, the measurement model was defined to verify that the measurement variables used to reflect the unobserved constructs do so in a ...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2014